The return timeframe for regular-priced items is 30 days from the date of receipt.

No, sale merchandise is final sale and cannot be returned or exchanged.

Yes, exchanges can be made for eligible items within 30 days from the date of receipt.

If you are unsatisfied with your purchase of Prints, you can return them. A credit will be issued, which can be used at any time as it does not expire. Please note there are no refunds on Prints, and a 20% restocking fee applies.

No, Original Artwork cannot be returned, but it can be exchanged.

No, all personalized items are final sale and cannot be returned.

No, all items shipped out of the U.S. are final sale and cannot be returned.

We ship with UPS, free shipping usually takes 1-5 days, depending on where the recipient is located- Our UPS pickup is at 2pm. Orders placed after 2pm will be shipped out the following day. We ship all orders Monday-Thursday and do not ship Friday-Sunday. If you need to receive something at a certain time please be mindful of the weekend!

Unfortunately, we are unable to advise on customs charges for international shipments. Customs charges are applied at the discretion of the carrier and local laws, and all customs charges will be payable by the customer. If you do not want to pay customs fees we recommend having a friend or family member bring your package over upon visitation. We cannot falsely declare the value of the item-this is illegal in the United States. For concerns or issues, we suggest getting in touch with your local customs office.

Orders with personalization take up to 3 weeks to fulfill. For urgent orders, customers can reach out to hello@yaelivogel.com for assistance.

Yes, for commission inquiries, customers can email sales@yaelivogel.com.

Each Lithographs Print is made to order, so please allow three to four weeks for production and shipping.

Yes, customers have the option to pick up their art instead of choosing shipping.

Paintings can be framed, but custom framing is done by a 3rd party at a separate cost.

Yes, all of Yaeli's artwork is copyrighted, and reproduction without her written consent is prohibited.

Please ask and credit. For a more detailed spread, you can email info@yaelifineart.com to set up an interview.

Mishloach Manot are final sale, but other Purim gifts like Megillah Esther and soft cover Megillah can be exchanged with a gift receipt

No, the initial shipping charges are not refundable.

We will honor credits issued before this policy change for up to 3 months. If your credit was received before December 2022, we apologize, but we cannot honor it as our previous policy stated credits must be used within 3 months.

No, we cannot cancel a sale once it has been made.

Sale merchandise is considered final sale and is not eligible for returns or price adjustments.

No, sale items are final sale and cannot be exchanged or returned.

: After an item is returned to our gallery, we will issue store credit for up to 30 days.

Sale merchandise is final sale and cannot be returned or exchanged.