We ship with UPS, free shipping depends on where the recipient is located- Our UPS pickup is at 12pm. Orders placed after 10am will be shipped out the following day. We ship all orders Monday-Thursday and do not ship Friday-Sunday. Once a package leaves our store it is subject to any delays/shipping issues by UPS. We are happy to follow up with UPS to get information on shipping/package location for our customers!

The return policy is exchanges or store credit only. The return timeframe for regular-priced items is 30 days from the date of receipt. We do not offer refunds!

No, sale merchandise is final sale and cannot be returned or exchanged.

No, Original Artwork cannot be returned.

No, all personalized items are final sale and cannot be returned.

Items shipped outside of the US can be exchanged, but all shipping costs must be covered by the receiver.

• As of 2024, all wholesale orders will start with a discount of 30% off.
• Upon reaching our 5k threshold the discount will increase to 50%.
• Bundles do not apply to wholesale orders, only to individual orders. Items must be purchased individually as bundle discounts do not apply on top of wholesale discounts.

Mishloach Manot are final sale, but other Purim gifts like Megillah Esther and soft cover Megillah can be exchanged with a gift receipt

Unfortunately, we are unable to advise on customs charges for international shipments. Customs charges are applied at the discretion of the carrier and local laws, and all customs charges will be payable by the customer. If you do not want to pay customs fees we recommend having a friend or family member bring your package over upon visitation. We cannot falsely declare the value of the item-this is illegal in the United States. For concerns or issues, we suggest getting in touch with your local customs office.

Orders with personalization take up to 3 weeks to fulfill. For urgent orders, customers can reach out to hello@yaelivogel.com for assistance.

Each Print is made to order, so please allow three to four weeks for production and shipping.

Paintings can be framed, but custom framing is done by a 3rd party at a separate cost.

Yes, all of Yaeli's artwork is copyrighted, and reproduction without her written consent is prohibited.

If you are unsatisfied with your purchase of Prints, you can exchange your print for another. Please note there are no refunds on Prints, and a 20% restocking fee applies. Prints that have add ons such as paint, gold leaf or painted sides cannot be exchanged.

No, the initial shipping charges are not refundable.